
Feedback
OCWA is committed to continuously improving our services. We would like to ask you to help us assess how we did, using the form below. Your feedback is important to us. Any information provided will be only and strictly used by OCWA for this purpose.
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For proficiency test performance feedback (as provided in each round's Participant's Terms of Reference), please inform OCWA by email at labstats@ocwa.com. Valid appeals submitted no later than thirty (30) days following after receipt of final report will be processed through a formal process. Written submissions will be assessed by the Technical Director and concerned OCWA staff, and a response will be expected within thirty (30) days. The response from OCWA will include our interpretation of the outcome of the assessment together with an explanation of that outcome. It may also include explanation of calculation and statistically analysis of the outcome.